New Patient Solutions
Once you realize that there is a blind spot in your practice when it comes to new patients, there’s no going back. In 97% of practices, we have found great opportunity to improve the handling of inbound calls. When you fix this quickly and correctly, it produces substantial new patients and income increases (with zero additional advertising or marketing expenses). The wisdom of having Scheduling Institute take care of all this for you, rather than attempting to do so yourself, is an obvious choice.
If you are Ready To Start Collecting That Extra $10,000 – $50,000 Per Month, Enroll in one of the options below.
NOT SURE IF YOU NEED NEW PATIENTS?
IN A RECENT STUDY OF 12,617 PRIVATE PRACTICES, 97% of them had a blind spot costing them $10,000-$50,000 every month!
CLICK HERE to have a complimentary Blind Spot Analysis performed on your practice so that you know if this is affecting you and how much it is costing you each month.
Ready to Increase New Patients? Enroll in the Gold Membership Today.
Clients who have engaged in the Gold Membership have grown their practices by tens of thousands of new patients over the last 25 years. This membership will not only guarantee a risk-free increase in new patients for your practice without adding any marketing, but it will also uncover the untapped potential in your front desk team, and teach you as the doctor an entirely new model of practice through our Practice Building Series curated by CEO and Founder Jay Geier – the industry’s leading expert on practice growth.
Gold Membership Includes:
- 5-Star Telephone Training, Accountability and Certification for Your Enrolled Team Members
On-going training and accountability for your team through Monthly Mystery Calls for each enrollee to ensure that your Team is following the 5-Star System. The Basic Package includes up to 3 team members, while the Upgraded and Premium Packages includes up to 5 team members. - Practice Building Focus for You (the Doctor) Through On-Going Virtual Lessons
Exclusive access to Scheduling Institute’s signature Practice Building Series curated by CEO and Founder, Jay Geier. These virtual coaching lessons which provide a stream of Practice Growth Content for the Doctor on how to increase New Patients and grow the practice will be available to you via your online membership website. - Two Seats to a LIVE Customer Appreciation Event [Semi-Private Experience] with Jay Geier
Register and attend a full-day Customer Appreciation Event featuring the Millionaire Maker himself, Jay Geier. This Semi-Private Experience will help you to spend a full day OUT of your Practice – working ON your Practice. You will be given Practice growth strategies beyond just New Patients. Dates and locations will be available to you on your membership website.
Continued access to Gold Membership benefits are $299/month after the first 5 months of enrolling in the Basic Package, $399/month after the first 5 months of being enrolled in the Upgraded Package, and $399/month after the first 7 months of being enrolled in the Premium Package. Membership fees billed automatically on a monthly basis. Pause or cancel at any time after initial term. Additional team members can be added for $79/month per person at any time via your online membership portal. Additional team members also receive virtual training modules, monthly accountability, access to their very own online portal and more.

Enroll in the Gold Membership through one of these options:
BASIC PACKAGE
GOOD RESULTS

Virtual 5-Star Telephone Training
This Do-It-Yourself Virtual Training includes on-demand videos, audio, and simulated role play provided online via a personalized membership website. Supporting training workbooks and tools are also provided in modules shipped to your office for Your Enrolled Team members to use and reference along in this self-guided training.
Includes a 5-Month Gold Membership
A total value of $11,989
Only $599/month for 5 months
or a single payment of $2920
UPGRADED PACKAGE
BETTER RESULTS

On-Site 5-Star Telephone Training
Upgrade your Training experience from virtual to live with this Trainer-Led Solution! You’ll get all the same curriculum and study materials that’s included in the Virtual Training package with the added benefit of having an experienced, Certified Training Specialist in your office for a full day working directly with your team. Your team will learn and practice hands-on in a controlled environment with expert on-the-spot feedback and support.
Includes a 5-Month Gold Membership
A total value of $21,386
Only $1,720/month for 5 months
or a single payment of $8382
PREMIUM PACKAGE
BEST RESULTS

Gold Plus
5-Star Training Bundle
Get the best results with this premium solution which comes with the curriculum and study materials included in the Virtual Training plus 2 Trainer-Led experiences, a Mystery Patient Video Audit, and a Marketing Workshop. A Certified Training Specialist will spend a full day in your office working with your team on increasing new patients through higher phone conversion and another full day on the patient experience to improve retention and referrals. The Mystery Patient Video Audit will give you an inside look at what the patient experience is really like in your practice and uncover additional areas to improve. The Marketing Techniques Workshop will help you ramp up your marketing efforts to generate more new patient calls and even more referrals.
Includes a 7-Month Gold Membership
A total value of $39,177
Only $2829/month for 7 months
or a single payment of $19,303
In 2020, New Gold Members saw an average 26% INCREASE IN NEW PATIENTS AFTER JOINING
BASIC PACKAGE
Virtual 5-Star Telephone Training
Good Results
This Do-It-Yourself Virtual Training includes on-demand videos, audio, and simulated role play provided online via a personalized membership website. Supporting training workbooks and tools are also provided in modules shipped to your office for Your Enrolled Team members to use and reference along in this self-guided training.
This package is best for you if…
- You have a small practice or start-up with no more than 1-2 team members answering the phone
- You and your team members are motivated self-starters with good implementation skills
- You have a budget deficit and limited to no cash flow
This option is NOT for large practices with multiple doctors and/or locations collecting over $1 Million/year.

With this package you’ll receive:
-
Virtual 5-Star Telephone Training for up to 3 Team Members
Do-it-yourself virtual 5-Star Phone training option includes a personalized membership website for each enrollee to go through a 7-part online training series to learn and implement the 5-Star System.
-
Quickstart Orientation System for the Doctor
Includes an online webinar that will get you started quickly to maximize your return on investment.
-
Self-Guided Training Modules for Your Enrolled Team Members
Each Team Member enrolled will receive physical and digital materials to help them achieve and maintain certified status in this self-guided training.
-
5 Months of Gold Membership
All packages include a limited time Gold Membership which gives you access to the membership benefits listed above.
LIMITED TIME ENROLLMENT OPPORTUNITY:
Only $599/month for 5 months
or a single payment of $2,920
UPGRADED PACKAGE
5-Star Telephone On-Site Telephone Training
Good Results
Upgrade your Training experience from virtual to live with this Trainer-Led Solution! You’ll get all the same curriculum and study materials that’s included in the Virtual Training package with the added benefit of having an experienced, Certified Training Specialist in your office for a full day working directly with your team. Your team will learn and practice hands-on in a controlled environment with expert on-the-spot feedback and support.
This package is best for you if…
- You aren’t great at implementation and already have a stack of self-implementation stuff sitting in your office collecting dust
- You prefer to be trained by an expert, rather than doing it yourself
- You want to see faster results

With this package you’ll receive:
-
On-Site 5-Star Telephone Training with a Certified Training Specialist
Your Team will receive the tools they need to start increasing New Patients by using the 5-Star System on day one. This is an opportunity for your Team to learn first-hand how they can impact New Patient growth.
-
Virtual 5-Star Telephone Training for up to 5 Team Members
Virtual 5-Star Phone training that is completed after your On-Site Training day that includes a personalized membership website for each enrollee to go through a 7-part online training series to learn and implement the 5-Star System. This is designed to increase implementation of the 5-Star System and New Patients!
-
Quickstart Orientation System for the Doctor
Includes an online webinar that will get you started quickly to maximize your return on investment.
-
Self-Guided Training Modules for Your Enrolled Team Members
Each Team Member enrolled will receive physical and digital materials to help them achieve and maintain certified status in this self-guided training.
-
5 Months of Gold Membership
All packages include a limited time Gold Membership which gives you access to the membership benefits listed above.
LIMITED TIME ENROLLMENT OPPORTUNITY:
Only $1,720/month for 5 months
or a single payment of $8,382
PREMIUM PACKAGE
Gold Plus 5-Star Training Bundle
Best Results
Get the best results with this premium solution which comes with the curriculum and study materials included in the Virtual Training plus 2 Trainer-Led experiences, a Mystery Patient Video Audit, and a Marketing Workshop. A Certified Training Specialist will spend a full day in your office working with your team on increasing new patients through higher phone conversion and another full day on the patient experience to improve retention and referrals. The Mystery Patient Video Audit will give you an inside look at what the patient experience is really like in your practice and uncover additional areas to improve. The Marketing Techniques Workshop will help you ramp up your marketing efforts to generate more new patient calls and even more referrals.
This package is best for you if…
- You want to see faster results
- You like to invest in the best for yourself and your team and want the greatest results
- You want to create a “wow” experience for your patients to get more of them to pay, stay and refer

With this package you’ll receive:
-
On-Site 5-Star Telephone Training with a Certified Training Specialist
Your Team will receive the tools they need to start increasing New Patients by using the 5-Star System on day one. This is an opportunity for your Team to learn first-hand how they can impact New Patient growth.
-
On-Site New Patient Experience Training with a Certified Training Specialist
Increase your New Patients through referrals by learning how to create a 5-Star Patient Experience. A Certified Training Specialist will lead the day and teach your Team how to turn up referrals in your practice.
-
Marketing Techniques Workshop
This Workshop will help you ramp up your marketing efforts to generate more New Patient calls and even more referrals.
-
Mystery Patient Video Audit
Do you really know what it’s like to be a New Patient in your practice? Find out by having a Mystery Patient come to your practice. You’ll have access to the recording and our Certified Trainer will incorporate it into the Patient Experience training.
-
1 Call Tracker Line for Your Referral Campaign
-
Virtual 5-Star Telephone Training for up to 5 Team Members
Virtual 5-Star Phone training that is completed after your On-Site Training day that includes a personalized membership website for each enrollee to go through a 7-part online training series to learn and implement the 5-Star System. This is designed to increase implementation of the 5-Star System and New Patients!
-
Quickstart Orientation System for the Doctor
Includes an online webinar that will get you started quickly to maximize your return on investment.
-
Self-Guided Training Modules for Your Enrolled Team Members
Each Team Member enrolled will receive physical and digital materials to help them achieve and maintain certified status in this self-guided training.
-
7 Months of Gold Membership
All packages include a limited time Gold Membership which gives you access to the membership benefits listed above.
LIMITED TIME ENROLLMENT OPPORTUNITY:
Only $2,829/month for 7 months
or a single payment of $19,303
Package Options
Basic Package
Virtual 5-Star Telephone TrainingA Total Value of $11,989
__________________________
ENROLLMENT OPPORTUNITY:
$2,920 Prepay
Includes a 5-month membership
__________________________
Includes
Virtual Front Desk 5-Star Telephone Training and Accountability for up to 3 Team Members*
Quickstart Orientation System for the Doctor
Self-Guided Training Modules for Your Enrolled Team Members
5 Months of Gold Membership
Upgraded Package
On-Site 5-Star Telephone TrainingA Total Value of $21,386
- __________________________
ENROLLMENT OPPORTUNITY:
$8382 Prepay
Includes a 5-month membership
- __________________________
Includes
Trainer-Led 5-Star Telephone On-Site Training with a Certified Training Specialist
Virtual Front Desk 5-Star Telephone Training and Accountability for up to 5 Team Members*
Quickstart Orientation System for the Doctor
Self-Guided Training Modules for Your Enrolled Team Members
5 Months of Gold Membership
Premium Package
Gold Plus 5-Star Training BundleA Total Value of $39,177
__________________________
ENROLLMENT OPPORTUNITY:
$19,303 Prepay
Includes a 7-month membership
- __________________________
Includes
Trainer-Led 5-Star Telephone On-Site Training with a Certified Training Specialist
Trainer-Led New Patient Experience On-Site Training with a Certified Training Specialist
Marketing Techniques Workshop
Mystery Patient Video Audit
- 1 Call Tracker Line for Your Referral Campaign
Virtual Front Desk 5-Star Telephone Training and Accountability for up to 5 Team Members*
Quickstart Orientation System for the Doctor
Self-Guided Training Modules for Your Enrolled Team Members
7 Months of Gold Membership
Need help deciding which option is best for you? Give us a call at 877.216.3220.